|
|
 
| New Year Special |
| |
|
| |
|
|
If you want a structured wait staff program to set service expectations and provide a consistent level of service that your guests will rave about (while maximizing the ticket average) then this special is for YOU!
Saving of up to 45%! (Offer Expires Jan. 31st, 2012) |
10 Pack - $895 $694
25 Pack - $1,645 $1,170
50 Pack - $2,895 $1,594
(Shipping included in lower 48 states)
|
 |
Your Investment Includes |
| INSTRUCTORS GUIDE - plus a telephone train-the-trainer session. This session is for the person(s) that would be facilitating the training and lasts around 1 hour. Includes a DVD of the training sessions being conducted for study purposes. |
Remarkable
Service Kits |
 |
Each team
member that participates in the training process
will receive a Remarkable Service Kit.
The kit consists of two
workbooks (one for each session) and an audio book plus reinforcement tools.
|
|
Elements
of Service Workbook - This session
is designed to teach the fundamental concepts
of providing remarkable service. |
|
Maximizing
Sales workbook - The learner discovers
the skills needed to maximize the check average
and create guest loyalty. |
|
7 Keys
to Maximizing Servers Sales Audio
book. This Audio reinforces and expands
on the concepts learned during the Maximizing
Sales training.
(Now offered in MP3 format) |
|
For ALL the details of what's included click here
To see examples of the Instructors Guide and Reinforcement tools please visit our Full-Service Page
|
|
|
| |
|
| |
|
| |
|
|
"If you keep on doing what
you've always done, you will keep on getting what you've
always got." |
|
|
| |
|
 |
| |
| Every
time an employee interfaces with a guest there is an opportunity
to make that guest want to come back.
A trained staff can make that happen on a regular basis. |
 |
| |
| Make sure
you have a customer service training program for new
hires.
Your competition
does!
|
| Companies We've worked with |
| |
| • California Restaurant Assn.
• Iowa DNR
• Honey Creek Resort
• Central Group
• Food Service News
• Minnesota Licensed Beverage Association
• Arkansas Parks and Recreation
• Sysco MN
• Apperts Foodservice
• Variety Foods
• US Foodservice
• Food Service America
• Ohio Assisted Living Association
• Kingston Health Care
• Dunn Brothers
• National Speakers Association
• Minnesota Restaurant Association
• Twin Cities Original Restaurants
• Restaurant Masterminds
• Minnesota School Nutrition Association
• American Culinary Fedaration
|
|