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When you make
the decision to partner with us, all of the following
are available to your staff:
Remarkable
Service Certification Kits
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Each team
member that participants in the Remarkable Service Certification
training process will receive a training Kit. Each kit
consists of 2 workbooks and an audio CD.
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Elements
of Service Workbook - This class is designed
to teach the fundamental concepts of providing remarkable
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Maximizing
Sales workbook - The learner discovers the
skills needed to maximize the check average and create
customer loyalty. |
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7 Keys
to Maximizing Servers Sales Audio CD. This
CD reinforces the concepts learned during the Maximizing
Sales facilitation training. It includes a few more ideas,
action plans and tips that the wait staff can use. |
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| Waiter
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This On-line learning center was built to reinforce
the skills learned during the initial training and to teach
other key learning's. Includes a forum to share best practices.
Training topics include:
* Identifying sales opportunities
* 7 keys to higher Server Sales
* Wine service
* Host training
* Safety and Sanitation Practices
* and more... |
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Remarkable
Buzz is an email marketing system designed
to help restaurants easily and inexpensively communicate with
customers and potential customers and keep them coming back.
* Easily build and manage your
email lists
* Professionally designed email templates
* No technical skills needed
* Free phone and email support |
Communicate events like:
* New menu items or specials
* Holiday features and hours
* Promotional events
* Advertise wedding packages
* Advertise banquet packages to businesses
* Birthdays and Anniversaries |
The possibilities are endless! To visit the
Remarkble Buzz web site
click here.
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Menu Master
is an on-line software package designed to teach menu knowledge.
THis software helps owners and chefs to educate and excite
the hospitality team to reach new levels of success. Use this
tool to teach your staff about price, ingredients, sides,
up-sell opportunities and value statements for each menu item!
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Train
the Trainer
During the introduction phase you will identify the trainers
in your restaurants. The trainer may be yourself or some other
experienced employee. Once these people are identified and
they have reviewed the instructors guide, we will then do
a train-the-trainer session either in person or via the phone
depending on your desires and location.
Our instructor guides are very comprehensive
and include everything needed in order to successfully facilitate
each session. The training is experiential based meaning that
there are lots of fun and interactive exercises making for
an entertaining learning experience.
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Next
Steps
You've seen what we offer and probably have lots of
questions so now it's time to give us a call or send us an
email with a time that would be convenient to talk about how
we can work together. Click here to
take that next step and contact us.
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