R E M A R K A B L E

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WAIT STAFF TRAINING

For Full Service Restaurants

Our online platform and tools help restaurants implement wait staff training that teaches your team how to provide Remarkable Service!

Designed for busy restaurant professionals who want to provide an exceptional dine-in experience, build customer loyalty, maximize sales and create a remarkable buzz about their restaurant.

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Who we serve

It’s really simple. We work with Restaurants! These restaurants all have one thing in common - They want to provide an exceptional dine-in experience, build customer loyalty, maximize sales and create a remarkable buzz.

what
we do

4 Remarkable Service is a company dedicated to delivering "pro and grow" tools to the independent restaurant world. We empower restaurants to compete with Franchises, helping them grow sales with our toolbox of online wait staff training, marketing and guest feedback services.

Our Services

how we work

We partner very closely with our clients to ensure the implementation of our restaurant specific tools are successful. We are NOT a software company with 1,000’s of clients (SaaS). We are a people company committed to your success!

Growing sales is hard if you can't

  • Outservice your Competition
    The ability to create and sustain a service culture can be a decisive success factor! 
  • Maximize Sales
    If you are not training your wait staff to maximize table sales, you are not getting the results you deserve.
  • Build Customer Loyalty
    73% of the reason customers return to a restaurant is service!
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Work smarter,
not harder.

Your plan for for taking guest service to the next level.

We get it, you're busy running a restaurant! Make your life easier by partnering with a company that will train your wait staff.

  • Partner with 4 Remarkable Service
    Waiter U, our online wait staff training platform, was built to teach your team how to provide Remarkable Service.
  • Get a Plan
    Our on-demand courses, guest feedback tool, eClub options and Member-Exclusive newsletters and Webinars give you a plan you can easily implement to provide Remarkable Service.
  • Watch your Service Improve and Sales Grow
    With a plan that’s proven to work, you’ll be amazed at how your waitstaffs confidence skyrockets and that feeling of dred subsides when you get online reviews and comments about your service.
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why us? 6 reasons!

Improved Service

We provide a wait staff training program built to teach your team how to provide Remarkable Service, which is what will keep your guests coming back to your restaurant.

Unrivaled ROI

Train your staff at a fraction of the cost of other options. Over and over, we find that a highly performing and motivated staff is one whose managers have invested their time and energy into developing  employees.

Increased Guest Frequency

Every time an employee interfaces with a guest there is an opportunity to make that guest want to come back. A trained staff can make that happen on a regular basis.

Increased Sales

We believe there is a difference between an order taker and a successful server-seller. The order taker takes orders and uses sentences like "Are you ready to order". A server-seller guides the customer and uses sentences like "Our special today is..."

Service Consistency

Success is all about consistency, doing it right every time. 73% of customers return because of service.

Customer Database

Customer Data is your biggest and most critical asset that you own. This should go without saying – in this digital age, data is the new oil! We train your staff in the art of collecting data for your eClub!

Free Stuff

  • FREE Report

    Get our FREE White Paper  - How to Maximize Restaurant Sales!

  • Service Talk

    A FREE monthly newsletter packed with ideas, insights and inspiration on how to maximize service and sales!


About US

With over 18 years of experience working with restaurants (single units, multi-units and franchisees) we know how to help you improve service and increase sales. Let us help you!


Operating out of downtown Waco, Texas, we learned early on that the keys to attracting and keeping great clients is a partnering approach. We love connecting and building relationships with our clients while adding real value!

 

Thanks for visiting, and I look forward to speaking with you in the near future. You can contact us by clicking here.

 

Successfully,

Jeff Hookham - Owner

18+

Years in Business

Every time an employee interfaces with a customer there is a “key moment” where the guest’s expectations are either met or the customer is disappointed.

Being on par in terms of price and quality only gets you into the game. Service wins the game.

Tony Allesandra

Good, consistent service is not hoping for the best, it's the result of a well-planned and organized service system.

Make sure you have a training program for new hires. Your competition does!

Let's connect!

Want to move forward or have questions? If what you’ve read on this site sounds interesting and you want to know more, please contact us!

Want to move forward or have questions? If what you’ve read on this site interests you and you have questions, please contact us!

Looking for the best wait staff training solution?

Waiter U was built to teach your team how to provide Remarkable Service!

Built for restaurants, we offer the best in class full service solution!

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